SharePoint Library Document Locked

SharePoint Library Document Locked

Problem

User is working with a document from a SharePoint library and receiving an error when attempting to save, or check in the document. "The file "[file name and path]" is locked for exclusive use by i:0#.w|survice\username." Where username is usually the user having the issue. 

Solution

  1. User should copy contents of document into a new document and save locally to make sure changes are not lost.
  2. Then close the document and discard checkout in sharepoint library.
  3. Exit all office applications (excel if excel, word if doc, ppt if powerpoint).
  4. Wait ten minutes.
  5. Try again.


Still need help? Contact IT

  1. E-mail it_support@survice.com
  2. Use chat window located on this page
  3. Submit a ticket from our support page
  4. Call 410-273-7722



    • Related Articles

    • Locked Out of Document That Has Been Checked Out By User

      Problem A SharePoint document is locked for editing, but editor is the individual that the document is checked out to. Solution Connectivity issues between a client and SharePoint while working on a document will cause the document to go into a ...

    • Access SharePoint Word Document Properties

      Problem Trying to edit document properties using File>Info is not working as expected. Cannot assign Next Reviewer and save document using File>Info. The root may be due to an ongoing migration of services and resources that is actively going on. ...

    • Access a SharePoint Calendar in Outlook

      https://support.office.com/en-us/article/View-and-update-a-SharePoint-calendar-6bf4e154-f907-4453-b694-3191e8b1a963 Still need help? Contact IT E-mail it_support@survice.com Use chat window located on this page Submit a ticket from our support page ...

    • How Do You Batch Check in Documents?

       You can first filter your documents using the "Checked Out To" column making it easier for you to view what documents are checked out in your name.  Select the documents you would like to have checked in by individually clicking the check box to the ...

    • Where Is the Expand All Feature on the Sharepoint Calendar?

      Open calendar. Click the “Calendar” tab from the top toolbar under “Calendar Tools”. Click the “Expand all” icon under “Expand” Section of toolbar. Still need help? Contact IT E-mail it_support@survice.com Use chat window located on this page Submit ...