Common Access Card (CAC) Access to Defense Enterprise Email Help
Problem
CAC works for some sites, but not for email. Error code 500.
The problem is likely a provisioning problem that SURVICE IT will be unable to resolve.
Solution
Contact the responsible agency. Most will call DISA.
Defense Information Systems Agency (DISA)
| Technical Issues |
|---|
To contact the DISA service desk, call 1-844-DISA-HLP. Specific contact information, including field offices, program offices, and service desk automated menu sequences can be found in the DISA Help Guide. |
Army
Still need help? Contact IT
- E-mail it_support@survice.com
- Use chat window located on this page
- Submit a ticket from our support page
- Call 410-273-7722 Ext. 299
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