Related Articles
Discover Application Installations
Problem Need list of program installations for computer. Solution Use get-wmiobject command in Windows PowerShell 1. Go to and select Windows Start 2. Type PowerShell, and select the Windows PowerShell application 3. Copy and paste the following ...
Cannot Sign Into Microsoft Teams - Error code -caa5004b
Problem Teams repeatedly refuses user sign in. Teams suggested solution does not resolve. Solution Make sure you don't have the machine wide installer installed. If you do, contact SURVICE IT to uninstall. NO restart required. Open your teams ...
Map a Network Drive
Problem Mapping a network drive in File Explorer. Solution Open up File Explorer. Select This PC located in the left frame. Select the Computer tab located in the menu ribbon. Select the Map network drive dropdown. Select the Map network drive ...
BeyondTrust Support on IOS Device
Problem SURVICE IT has requested to provide remote support on your IOS mobile device. Solution Go to your device's app store Locate the BeyondTrust Support App https://apps.apple.com/us/app/beyondtrust-support/id488264551 Install the BeyondTrust ...
Hibernation/Sleep failing on SURVICE laptops
Problem: My SURVICE laptop is not sleeping or hibernating properly. Whenever I put my computer into sleep/hibernate mode, I come back to it to find that it has instead shut itself down and closed all my opened projects and tabs from the previous ...